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Trouble with Xfinity Videos

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Trouble with Xfinity Videos

Whenever I try to open any kind of video at Xfinity, all that I receive are commercial advertisements, but the actual video does not load or play at all.  There is just a blank screen after the commercial, and then it just skips to another video and does the same thing again.  Could the problem be something with my computer or could it be on Xfinity's end?

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