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Traveling

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Traveling

I am traveling and I am now in Puerto Rico.  I get the following message when I try to see Boardwalk Empire on my PC.

 

Sorry, playback is unavailable.

XfinityTV videos can only be viewed from within the US. If you believe you are seeing this message in error, please connect to a different network and try refreshing your browser.

 

Puerto Rico is part of the United States.  What can I do?

 

Thanks,

 

Bill

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Official Employee

Re: Traveling


bezap wrote:

I am traveling and I am now in Puerto Rico.  I get the following message when I try to see Boardwalk Empire on my PC.

 

Sorry, playback is unavailable.

XfinityTV videos can only be viewed from within the US. If you believe you are seeing this message in error, please connect to a different network and try refreshing your browser.

 

Puerto Rico is part of the United States.  What can I do?

 

Thanks,

 

Bill


If you are physically located outside of one of the fifty states, you will be unable to watch videos on our site. 

 

Sorry,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Gold Problem Solver

Re: Traveling


ComcastJoe wrote: ... If you are physically located outside of one of the fifty states, you will be unable to watch videos on our site. ...

Joe, could you add that clarification to the XfinityTV Online Help FAQ?

 

Maybe the heading that reads "Can I watch videos on xfinitytv.com if I am outside the USA?" should read "... outside of the 50 USA states?".

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