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This Video Cannot Be Played We've run into a problem while streaming . (Error 100)

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This Video Cannot Be Played We've run into a problem while streaming . (Error 100)

 

When trying to view some channels on the Xfinity streaming web site I get the following error:

 

This Video Cannot Be Played

 

We've run into a problem while streaming .

(Error 100)

 

These same channels (for example, BBC America) do not show the names of the programs in the program listing.   Right now it seems to be affecting a significant number of channels (BBC America, CNBC, Fox News, etc.).  Is this a known issue or is there something messed up more specific to me?

 

Diagnostics are below:

 

Customer Service Diagnostics

 

Build number
265
OS
Mac OS 10.12.3
Browser
Safari 10.0.3
Flash version
25.0.0.127
Status
in home
Entitlements
tve-vod, cvod, est, tve-linear, clinear
Last fingerprint
cloudtv_web_polymer_0_prod_1490062106905_17470
Stream provider
primetime
Video ID
Error code
100
Error description
Error aux info
Video Provider
Video Source
Video Title

 

 
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