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TV turning on by itself

New Poster

TV turning on by itself

I'm having an issue where my TV keeps turning on a minute or so after we turn it off. Its isolated to only one tv, and we found that if we cover the remote or point it away from the TV, it won't do it. Is there anything we can do to stop it, other than point the remote away when we go to bed?
Problem Solver

Re: TV turning on by itself

The easiest fix would be to remove that television from being operated by the Comcast remote. Use the rv remote to turn on /off that tv.

New Poster

Re: TV turning on by itself

While that is an option, that isn't optimal for us. That also doesn't explain why its happening all if a sudden.
Problem Solver

Re: TV turning on by itself

Have you isolated the problem by using the tv to watch over the air with the antenna and the cable-box off? If the problem showed up this way it is either the tv or the remote.

 

Have you cleaned the window on remote for sending the signal? have you cleaned the sensor window on the tv? Have you changed the battery in the remote?

Do the same for the cable-box remote.

Official Employee

Re: TV turning on by itself

Swap the remote, in case the power button is malfunctioning.

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New Poster

Re: TV turning on by itself

My Tv is doing the same thing. The tv turns on by itself.  I am running all my componets via a Denon Receiver yet the receiver never powers on, only the tv. I know its the cable box because when I remove the hdmi from the cable box the issue does not occur. This issue is also happening at my Fathers house with his Tv and he is 4 hours away and has a brand new Samsung TV.Xfinity needs to find a resovle for this.

Official Employee

Re: TV turning on by itself

It’s a tv setting look for CEC on/off or something similar. Had the same problem in the field and had to call Samsung support for help finding it.

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