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TV stays on screen with no sound or movement

New Poster

TV stays on screen with no sound or movement

The screen code is RDK-03033.  What do I do to get the system to work?

Official Employee

Re: TV stays on screen with no sound or movement

Main or secondary box?

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I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: TV stays on screen with no sound or movement

The TV works properly this morning.   Please let me know if you did something to make this happen.  Otherwise, I'll chalk this up to good fortune.   If you accomplished a miracle, other people should know about it.

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