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TV shows no longer accessible through online Xfinity on demand.

Contributor

TV shows no longer accessible through online Xfinity on demand.

I subscribe to the Xfinity triple play and get Starz and HBO as a part of that package. Our package also included BBC America. 

In the past week several shows I've been able to access online through Xfinity on demand have "disappeared." The first is The Musketeers on BBC America. The entire first season just no longer exists online. The second is the first episode of Outlander on Starz. The other 7 episodes are still accessible, just not episode #1.  

Why is this happening? I have called Comcast customer service and they are of no help. 

Thanks

Susan Roche

Valued Contributor

Re: TV shows no longer accessible through online Xfinity on demand.

Depending on the network some shows expire and are removed from on demand you will find this on other places like HULU or Netflix that shows will only remain available for a short period of time. 

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