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TV not working. It says preparing channel lineup but nothing happens.

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TV not working. It says preparing channel lineup but nothing happens.

My TV is not working It tells me to Restart but nothing happens. Help.

Official Employee

Re: TV not working. It says preparing channel lineup but nothing happens.


19667swm wrote:

My TV is not working It tells me to Restart but nothing happens. Help.


Take a look at all of your connections. Your dvr is out of spec and may not be able to lock on channels. Unrelated to X1, your modem is also out of spec. Remove any extra splitters to gain back signal levels and get into spec. If you can't, you'll probably need a tech out.


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