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TV go, no live tv

Regular Visitor

TV go, no live tv

I tried watching a live TV stream on my android tablet but no matter which channel I select it comes up blank, as if there is no stream available.  I tried some on demand programs and they play just fine.

 

I tried Manage My Devices --https://device.comcast.net/devices

I removed the device but I still have the same problem.

 

I am trying to access these while at home, it worked before but I don't know why it doesn't work now.

Silver Problem Solver

Re: TV go, no live tv

Uninstall/reinstall the app?

Frequent Visitor

Re: TV go, no live tv

Sorry about that. We need a little more information to help you. 

 

What Android Tablet do you have? What version of Android OS is it?

Do you know what the version number is of TV Go? Have you tried to update it on Google Play?

 

Please let us know and we can try to help.

Regular Visitor

Re: TV go, no live tv

I am using an Android tablet, which is a Lenovo IdeaTab A1000-F

Android version 4.1.2

App version 2.2.0.004

 

I checked and it said it was already up to date.  It did work before but now Live TV doesn't play anything.

Frequent Visitor

Re: TV go, no live tv

Thanks,

We will look into it.

 

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