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TV and Internet outage 11/30/17

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TV and Internet outage 11/30/17

My Internet and TV service has been down since about 10:30 est. I've checked my xfinity app, that tells me that there is and outage in my area. The is said that people are working on it and should be fixed in 3 hours. That was 6 hours ago. Do anyone know what's going on?
Official Employee

Re: TV and Internet outage 11/30/17

Your outage is now listed with an ETR of 7pm EST

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Official Employee

Re: TV and Internet outage 11/30/17

Hi Mike352,  I am currently not reporting any outages in your area. Are your services restored?

 

Thank you


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Official Employees are from multiple teams within Comcast.
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