Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,845,029

members

695

online

36,690

topics

Top

TV Show plays back pixel by pixel

New Poster

TV Show plays back pixel by pixel

In trying to playback the TV show “The Bachelorette” dated 6/17, it starts out playing fine.  But a few minutes in, it starts playing pixel by pixel.  I have already tried to report the problem.  The technician reset my cable box; the process took about 10- minutes.  Nothing changed.  The problem is with this one program only.  Is it possible that the program that has been posted by Comcast has been corrupted?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 513 views
  • 0 kudos
  • 1 in conversation