Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,411

members

1,213

online

29,341

topics

Top

TV Remote app doesn't work with iPhone 5S

New Poster

TV Remote app doesn't work with iPhone 5S

Just got my new phone and love it but the TV Remote app starts and then immediately crashes. I like the app a lot and hope comcast fixes it soon.

New Poster

Re: TV Remote app doesn't work with iPhone 5S

It's also crashing on iPhone 5 running iOS7. It was running fine initially after the iOS update but after the Xfinity app update it no longer works. Odd, considering the update was specifically for iOS7.
New Poster

Re: TV Remote app doesn't work with iPhone 5S

i have an iPhone 4S running iOS 7.0.2 and i keep getting the same crashing from the xfinity remote app, specifically every time i hit the "record" button (in the pop-up dialog box) for my DVR after i've selected the show i want. I've tried the "clear application data" fix but it has no effect. neither does deleting the app itself and re-downloading it. it's frustrating. 

 

 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 1251 views
  • 0 kudos
  • 3 in conversation