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TV NOT WORKING

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TV NOT WORKING

  TV has message on screen "GIVE US A CALL" This set top box is no longer active. Please call xfinity 1-800-XFINITY and select billing option and we'll get this taken care of right away.

 

 

Payment not due until 11/21/15 - payment comes out of bank acct.

 

Phone number busy - what now

New Poster

Re: TV NOT WORKING - GA

DVR TV#1 not working;  TV#2 working but cannot access recordings.  Error Msg: RDK-03007 Set top box not active, call Comcast and ask for billing;  Account is paid if full and not due until November 26th?!!!  Internet is working so I'm leaving this note because the calls to Xfinity are not being answered...

Service Expert

Re: TV NOT WORKING - GA

There was a national outage with the X1 platform causing the RDK error and the notice was posted in the dedicated X1 Forums.



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