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TV Listing will not come up when clicked on from home page. Won't accept zipcode. Comcast won't help.

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TV Listing will not come up when clicked on from home page. Won't accept zipcode. Comcast won't help.

When I click on TV listing from my Xfinity home page, nothing comes up and it says refresh and I do, and it will not take any zip code. Called Comcast and as usual, they don't know. Does anyone know why this is happening????

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