I regularly try to check the tv listing and perhaps set a recording via Xfinity's website. Unless I sign in i get an error message that they can't display the information - won't even let me change to the correct zip code. Once I do sign in a large majority of the channels show TBD. Can't find an email to send to let anyone know what a lousy job they are doing communicating with customers. Tried to chat but that ended up in a typical comcast/xfinity merry-go-round of weblinks that link back to each other.
I will give them credit for constantly letting you know how much you owe them and for charging for everything - sometimes twice.
This is more of their typical poor customer service. If I had a choice in cable providers it wouldn't be Comcast - but i don't and am stuck with the worst of the lot.
