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TV GO Limit is less than 10 videos at a time! What The F XFINITY!!!!!!!!!

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TV GO Limit is less than 10 videos at a time! What The F XFINITY!!!!!!!!!

I am down to five videos epidoes of Dexter at a time. What the H@LL XFINITY???? The chat Techs are USELESS!

TV GO APP
IPAD 5
IOS iOS 8.3.
36.6GB available

ANYONE WITH THIS ISSUE : Try this to get their attention.

Agent Mark: Please be advise to wait for 3-5 business days so that our network technician will fix this and contact you to verify if it is working on your end.,
customer mark: can I receive a billing credit for the lack of service over 4 weeks?
mark: I know it is not your fault as a chat agent. But I need it fixed and I am asking for a credit to be fair. I am not getting the service I am paying for. it can be small, like $10 a month, but the gesture is important to your customer guarantee once you fix it, then I am happy to pay full price
Agent Mark: yes of course. you should receive a credit for the service that is not working.
Agent Mark: Let me connect you to our billing department for this. Mark, I left a note on your account and your issue is well documented as well. This will be the basis of our billing department on how much they will credit your account.
Agent Mark: I will connect you to our billing department now. Would that be okay?
mark: yes
Agent Mark: thank you.

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