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TV Devices

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TV Devices

How do you change the names of the cable boxes in my account? I identify them by the room they are in. I have several and have moved them around over time. 

Official Employee

Re: TV Devices

Xfinity button to Gear Symbol to Device Settings, scroll down to Device Name and press OK


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New Poster

Re: TV Devices

I navigated to my devices and there's no "Xfinity button". Should I be on another page of the site? The settings option (gear symbol) on the dropdown menu (with the 3 dots) doesn't give me an otion for "Device Name" either.

Official Employee

Re: TV Devices

You posted on the X1 forum, the instructions I gave were for the remote control. How are you trying to access? Maybe your original question needed more details...


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New Poster

Re: TV Devices

I was on my account website where all of the devices are listed with reference serial numbers. I thought I could change all the names while accessing my account online, but I guess not. I looks like I have to turn on each device and name them individually.

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