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TV/DVR on the go

New Poster

TV/DVR on the go

When will the Reading, PA market be able to watch TV and DVR recorded shows on the go using the Xfinity TV Go android app?
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Official Employee

Re: TV/DVR on the go


Xfinity5 wrote:
When will the Reading, PA market be able to watch TV and DVR recorded shows on the go using the Xfinity TV Go android app?

  X1 Cloud DVR is now available in your market.  You must be an X1 customer with cloud dvr service.  

 

The app you will need to download is the XFINITY TV app, the TV Go app does not have your recordings.   You can watch select Live TV and on Demand program using the TV Go app now. 





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New Poster

Re: TV/DVR on the go

I have the Xfinity TV app and my recordings don't show up on there.
New Poster

Re: TV/DVR on the go

If I'm not at home, it says I'm out of my network and only allows me to see channel listings.
Service Expert

Re: TV/DVR on the go


Xfinity5 wrote:
I have the Xfinity TV app and my recordings don't show up on there.

Call into Comcast and have them add the CLOUD rate code to your account....   I jujst did this in the South FLorida market when Cloud became available there...   




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New Poster

Re: TV/DVR on the go

Will that cost me extra to have them do that?
Service Expert

Re: TV/DVR on the go


Xfinity5 wrote:
Will that cost me extra to have them do that?

If CLOUD is enabled for your market, it is part of the X1 packaged services...




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