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TIVO Bolt not receiving any Comcast Channels

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Regular Visitor

TIVO Bolt not receiving any Comcast Channels

I've purchased a new Tivo Bolt and have tried multiple times to pair the M-Card.  After several phone calls to CSR, I'm still not receiving any channels and I receive a V52 error message...searching for a signal on the channels.  I get no video/audio and receive the same V52 error message on all my HD and non-HD channels.

 

The CSR person(s) say my M-Card is paired and operating normally, but still no channel reception.  My RF-OOB status shows 'idle' at all times...is this part of the problem?

Accepted Solution

Re: TIVO Bolt not receiving any Comcast Channels

I’m sure your response was trying to help...but turned out my Tivo Bolt was bad.

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Contributor

Re: TIVO Bolt not receiving any Comcast Channels

Just a thought...make sure the coax cable is connected. 

Netgear C7000-100NAS/Netgear EX7300-100NAS/(2) Linksys RE6700/1-VoIP/TiVo Bolt+/(2) TiVo Mini VOX
Regular Visitor

Re: TIVO Bolt not receiving any Comcast Channels

I’m sure your response was trying to help...but turned out my Tivo Bolt was bad.

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