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Subtitle on Youtube

Regular Visitor

Subtitle on Youtube

X1 App Youtube keeps having blinking on every caption ... can you get this bug fixed up? all other youtube runs smoothly, even with subtitles ... X1 app youtube seem to be only one having issues. 

 

 

short video of the Subtitle Behavior

Official Employee

Re: Subtitle on Youtube

Icy7Croga,

 

Sorry for the delayed response. Are you still having issues with Youtube? 


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Regular Visitor

Re: Subtitle on Youtube

Yes I had tested my smart tv YouTube with subtitles works beautifully without flickering and quitting ... using Comcast YouTube with subtitle there’s plenty of flickering and quitting ... verify please
Official Employee

Re: Subtitle on Youtube

Thanks! I located your account by using the email address you have registered with the Forums to do some troubleshooting. I was not able to find the cause of your issues and had to create an escalation for our App Team for further investigation into your issues. Can you please provide your best contact number in a private message in case the will need to reach out to you? 

 

To send a private message click on my name "ComcastChe", then click private message me.

 

 


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