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Stuck on opening screen

Most Valued Poster

Stuck on opening screen

Here is what is being displayed: XFINITY Now connecting to your entertainment experience (Three dots going back and forth) Problem is with Edge browser. It works okay with IE Explorer & Firefox. Up until today, it had been working in Edge.

Problem Solver

Re: Stuck on opening screen

There was a very recent update fro Adobe Flash.


Edge may not yet contain the correct certificate. I would make sure Adobe is up to date. Use whatever browser works for now.

Most Valued Poster

Re: Stuck on opening screen

MNtundraRET, Thanks for your feedback.

Most Valued Poster

Re: Stuck on opening screen

Still having the same problem as mentioned in first post. However, if I click the following link it works ok. https://tv.xfinity.com/adding-device

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