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Streampix-extra charge despite HD preferred xf triple play?

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Streampix-extra charge despite HD preferred xf triple play?

When I go to watch a streampix movie, I'm prompted to add it for $4.99.

 

I thought it was included in the HD preferred xf triple play package. I hope so..my monthly bill is close to $200...the extra $4.99 is a slap in the face!

 

I've sent an email, but no one has responded. Do I need to do something to 'activate it' (aside from paying an additional $4.99)?

Official Employee

Re: Streampix-extra charge despite HD preferred xf triple play?


javajnkie wrote:

When I go to watch a streampix movie, I'm prompted to add it for $4.99.

 

I thought it was included in the HD preferred xf triple play package. I hope so..my monthly bill is close to $200...the extra $4.99 is a slap in the face!

 

I've sent an email, but no one has responded. Do I need to do something to 'activate it' (aside from paying an additional $4.99)?


Please try watching this video online and let me know if it starts:

 

http://xfinitytv.comcast.net/tv/Coach%21/3592/2259849111/Pros-And-Cons/videos

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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