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Streaming TV on iMac running Yosemite 10.10.3

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Streaming TV on iMac running Yosemite 10.10.3

I just signed up for xfinity internet plus and everything is working except the streaming TV feature. I am able to stream content on my Microsoft Surface tablet but not my iMac. I am running Yosemite 10.10.3, and have tried in Safari, Firefox and Chrome. I have the flash player installed and cookies enabled but it still won't work. Customer service has so far been extremely unhelpful, only opening trouble tickets for me then not calling back. Can anyone offer any insight or assistance? Much appreciated!

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