Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,506

members

590

online

36,615

topics

Top

Stopped allowing me to watch HBO TV show in the middle

New Poster

Stopped allowing me to watch HBO TV show in the middle

Getting error 5067 (I think)

 

Says I'm not subscribed to HBO but I am

Tags (1)
Silver Problem Solver

Re: Stopped allowing me to watch HBO TV show in the middle

not much us customers can do to help with that one.  try restarting your device and try again , it that does not work call comcast.

Official Employee

Re: Stopped allowing me to watch HBO TV show in the middle


brtdvs wrote:

Getting error 5067 (I think)

 

Says I'm not subscribed to HBO but I am


What video were you watching? How far into the movie/episode were you in when the error appeared?

 

Also, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 665 views
  • 0 kudos
  • 3 in conversation