Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Sound but no picture.

Regular Visitor

Sound but no picture.

I have a 47" LG HDTV that is driving me nuts! It can be working beautifully and then the screen goes black and I get a message on the screen "No Signal". The sound continues, however. How do I get sound if there is no signal? At any time, the picture may return without me doing anything, so I don't know why it returned, any more than I know why it left. I have had a Comcast repairman come out after I had been without a picture for 4 days and he was able to restore the picture. that was a few months ago and now the problem has returned as bad as ever. In a recent online chat with a Comcast representative, he was able to send a signal to my TV that restored the picture, but that only lasted for a few days. Can you suggest anything that will help? I would be very happy to have a repairman come out again!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation