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Sorry, we've experienced some difficulty playing your video.

New Poster

Sorry, we've experienced some difficulty playing your video.

Am getting the below error on trying to watch Homeland. I could easily watch the show earlier on the same laptop.

 

Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 900|3322-1107296263)

 

URL: http://xfinitytv.comcast.net/watch/Homeland/5421927232047592112/15350851828/Homeland%3A-The-Vest/vid...

 

This is the output when I hit: https://secure.xfinitytv.comcast.net/crossdomain.xml

 

<cross-domain-policy><allow-access-from domain="*.comcast.net" secure="false"/><allow-access-from domain="*.comcastonline.com" secure="false"/><allow-access-from domain="*.att.net" secure="false"/><allow-access-from domain="*.xcal.tv" secure="false"/><allow-access-from domain="*.xfinitytv.comcast.net" secure="false"/><allow-http-request-headers-from domain="*" headers="*"/></cross-domain-policy>

 

And the output when I hit: http://xfinitytv.comcast.net/computer

 

My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: true My Conroller ID: 172 My Map ID: 300 My Persona ID: 9396 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: true Facebook Queue Syncing: false Facebook Connect: false My public IP address: <masked> My operating system: Mac - rv:18.0 My web browser: Firefox 18 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0 My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.6 r602 Javascript&colon; enabled Cookies: Enabled (2478 Bytes). Time Information My Clock Time: Sat Feb 23 2013 17:04:58 GMT-0800 (PST) Server Clock Time: Sat Feb 23 2013 17:04:29 GMT-0800 (PST)
My Account Information Primary Account: true Provider Codes: cy, cd, cu, b, cx, bw, bh, a, at, cb, e, aj, cv, bl, cw, cj, cc, bn Internet Subscriber: true Cable TV Subscriber: true Voice Subscriber: false
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Official Employee

Re: Sorry, we've experienced some difficulty playing your video.


saurabharora wrote:

Am getting the below error on trying to watch Homeland. I could easily watch the show earlier on the same laptop.

 

Sorry, we've experienced some difficulty playing your video.

Please refresh this page in your browser to try again.

(Error 900|3322-1107296263)

 

URL: http://xfinitytv.comcast.net/watch/Homeland/5421927232047592112/15350851828/Homeland%3A-The-Vest/vid...

 

 

My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: true My Conroller ID: 172 My Map ID: 300 My Persona ID: 9396 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: true Facebook Queue Syncing: false Facebook Connect: false My public IP address: <masked> My operating system: Mac - rv:18.0 My web browser: Firefox 18 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0 My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.6 r602 Javascript&colon; enabled Cookies: Enabled (2478 Bytes). 

I tested this video and found no issues.

 

Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support


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Frequent Visitor

Re: Sorry, we've experienced some difficulty playing your video.

Joe,

What about this error on the TV player app? Nothing works.
New Poster

Re: Sorry, we've experienced some difficulty playing your video.

I've used on all three browsers (Chrome, Firefox, Safari) but nothing works.

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