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Keep getting this message in all browsers when attempting to pay subscribed-to premium channels (HBO and Showtime): Sorry, this video is unavailable.

It's probably a network issue, so try refreshing this page. If that doesn't work, you may have to come back a little later.

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Here is User Device Information:

  My Zip Code:34239 My Cable Provider: Not Installed Use Dac: False My Conroller ID: Unknown My Map ID: Unknown My Persona ID: 1 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: 2601:B:800:1f2:8c72:1a60:3d53:B62 My operating system: Mac - Undefined My web browser: Chrome 30 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/30.0.1599.69 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.20913.0 My Flash version: 11.9.900 Javascript: Enabled Cookies: Enabled (2329 Bytes). Time Information My Clock Time: Thu Oct 10 2013 22:29:34 GMT-0400 (EDT) Server Clock Time: Thu Oct 10 2013 22:29:10 GMT-0400 (EDT)

My Account Information In Home Authenticated: False Primary Account: True Provider Codes: Cy, Ix, Iy, B, A, E, Cg, Cl, Gx, D Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
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