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Smithsonian Channel not viewable

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Smithsonian Channel not viewable

I am in Savannah GA

I am using Comcast X1 service

I am on Skidaway Island Comcast

I want to watch Smithsonian Channel

Comcast channel 523 is Smithsonian Channel

I get program information for Smithsonian Channel

When I enter channel 523 I get programming from channel 241 instead of Smithsonian Channel

 

 

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