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Silverlight problem

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camelialatejana
New Poster
‎06-24-2012 03:20 AM
‎06-24-2012 03:20 AM

Silverlight problem

When I go to try and install the new Silverlight, it says "Your operating system does not support the 64-bit version of Silverlight."  

 

My computer is fairly new, and can certainly handle this. Can I please get some help? Thanks

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UHFhd
Problem Solver
‎06-24-2012 10:05 AM
‎06-24-2012 10:05 AM

Re: Silverlight problem

How can I tell if my computer is running a 32-bit or a 64-bit version of Windows?

To find out if your computer is running 32-bit or 64-bit Windows, do the following:

  1. Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.

  2. Under System, you can view the system type.

 

Fairly new is a relative term i consider my 2005 macbook pro new . Some would say its a boat anchor .

     So just in case i posted that link .

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LoPhatPhuud
Security Expert
‎06-26-2012 06:12 PM
‎06-26-2012 06:12 PM

Re: Silverlight problem

This page may help to determine what version of Silverlight you can use:

 

http://forums.comcast.com/t5/XfinityTV-Website/Silverlight-64-bit/td-p/1326065



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain




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