Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,830

members

1,480

online

36,661

topics

Top

Silverlight problem

New Poster

Silverlight problem

When I go to try and install the new Silverlight, it says "Your operating system does not support the 64-bit version of Silverlight."  

 

My computer is fairly new, and can certainly handle this. Can I please get some help? Thanks

Tags (1)
Problem Solver

Re: Silverlight problem

How can I tell if my computer is running a 32-bit or a 64-bit version of Windows?

To find out if your computer is running 32-bit or 64-bit Windows, do the following:

  1. Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.

  2. Under System, you can view the system type.

 

Fairly new is a relative term i consider my 2005 macbook pro new . Some would say its a boat anchor .

     So just in case i posted that link .

Security Expert

Re: Silverlight problem

This page may help to determine what version of Silverlight you can use:

 

http://forums.comcast.com/t5/XfinityTV-Website/Silverlight-64-bit/td-p/1326065



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 1015 views
  • 0 kudos
  • 3 in conversation