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Silverlight and Streampix problems

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Silverlight and Streampix problems

I have tried to watch Miami Vice episode #1. Get message "need to get plug-in", I installed Silverlight and nothing happens.  Have installed it numerous times. I have waited for at least 3-4 minutes after the installation and no video starts. PLEASE HELP. This is getting fustrating and ridiculous.

 

Thank you. 

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Problem Solver

Re: Silverlight and Streampix problems

      If your using firefox go to tools then Add-ons then Plugings make sure plug in is enabled for Silverlight plug in . While there may want to check and make sure there all up to date .

Frequent Visitor

Re: Silverlight and Streampix problems

I have the same issue with Safari and can not find a fix

Official Employee

Re: Silverlight and Streampix problems

Robin505 & JohnVa,

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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