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Silverlight Installed but when watching a video it says to install.

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Silverlight Installed but when watching a video it says to install.

I have been trying to watch video's of deadwood season 2 and every time I go to hit play it says I need to install silverlight. I literally was just watching I think it was episode 3 or 4 and then it wouldn't let me watch any other episodes past that. I uninstalled and reinstalled the silverlight thinking that it might help, it did not. I am not sure what to do it won't let me watch any videos now. I thought perhaps it might just be the specific show I was trying to watch but it won't let me watch any videos at all.

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Problem Solver

Re: Silverlight Installed but when watching a video it says to install.

Just a thought is your adobe flash player also up to date.

Official Employee

Re: Silverlight Installed but when watching a video it says to install.


criley2208 wrote:

I have been trying to watch video's of deadwood season 2 and every time I go to hit play it says I need to install silverlight. I literally was just watching I think it was episode 3 or 4 and then it wouldn't let me watch any other episodes past that. I uninstalled and reinstalled the silverlight thinking that it might help, it did not. I am not sure what to do it won't let me watch any videos now. I thought perhaps it might just be the specific show I was trying to watch but it won't let me watch any videos at all.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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