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Screensaver set to 5 hours and keeps coming on within 3 min

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Screensaver set to 5 hours and keeps coming on within 3 min

Please help
Service Expert

Re: Screensaver set to 5 hours and keeps coming on within 3 min


Mattingr wrote:
Please help

hi, do you have more than one set top box? if so, are they all doing this? have you unplugged the set top box for 30 seconds and checked to see if it is working?




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Re: Screensaver set to 5 hours and keeps coming on within 3 min

Just before the screensaver is displayed, what are you doing (i.e. watching regular television, On-Demand content, Netflix)? Are any graphical elements (menus, Guide grid, etc.) displayed just prior to the screensaver?

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