Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,718

members

1,451

online

36,270

topics

Top

Saving changes to Favorites on Online TV Guide

New Poster

Saving changes to Favorites on Online TV Guide

Changes made to my Favorites on the Online Xfinintytv/Comcast TV Guide won't save.

Tags (1)
Silver Problem Solver

Re: Saving changes to Favorites on Online TV Guide

are you sure your logged into your account as the primary account holder?

Official Employee

Re: Saving changes to Favorites on Online TV Guide


Fredge wrote:

Changes made to my Favorites on the Online Xfinintytv/Comcast TV Guide won't save.


Make sure that you are allowing cookies to be saved and make sure that you do not have it set where cookies are being deleted upon exiting.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Saving changes to Favorites on Online TV Guide

i did delete a ton of cookies and my computet started running like a scared rabbit again but, it didn,t allow the changes to favorites to be saved

 

Fredge

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 3 replies
  • 1118 views
  • 0 kudos
  • 3 in conversation