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Rizzoli & Isles: Stuck in a commercial loop

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Rizzoli & Isles: Stuck in a commercial loop

Rizzoli & Isles I can't watch more than five min of the last two episodes without it going into a commercial loop. Same commercial over and overSmiley Sad

 

Accepted Solution

Re: stuck in a commercial loop

The ad issues with Rizzoli and Isles have been fixed.  Please try again and let us know if you have any further issues.  Sorry for the inconvenience.

 

Eric

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Official Employee

Re: stuck in a commercial loop


littlebeth wrote:

Rizzoli & Isles I can't watch more than five min of the last two episodes without it going into a commercial loop. Same commercial over and overSmiley Sad

 


What is the commercial that is repeating and stopping the video from playing?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employee

Re: stuck in a commercial loop

OK, I am now seeing issues with the commercials but not the exact one you are referring to.

 

Regardless, our team is looking into this and I will update you when this issue is resolved.

 

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: stuck in a commercial loop


I having a similar problem where silverlight (the latest and correct version) crashes every time the show goes to commercial. I have to click on "more episodes" to go back to the list and resume the show. 

Official Employee

Re: stuck in a commercial loop

The ad issues with Rizzoli and Isles have been fixed.  Please try again and let us know if you have any further issues.  Sorry for the inconvenience.

 

Eric


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