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Rented movie won't go past 4 min

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Rented movie won't go past 4 min

Rented movie won't go past 4 min
Official Employee

Re: Rented movie won't go past 4 min


Kris1166 wrote:
Rented movie won't go past 4 min

Oh, that's horrible. Are you watching it on your TV or through the tv.xfinity.com portal?

 

If it still doesn't work after retrying, please give us a call or start a chat session with an agent to get a refund:

 

https://customer.xfinity.com/help-and-support/chat


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Admin1

Re: Rented movie won't go past 4 min

Kris1166 -- Can you also provide the title of the movie? We'll need to look at that particular asset for errors. 


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