Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,787

members

938

online

29,206

topics

Top

Recording Series in HD

Frequent Visitor

Recording Series in HD

Using Xfinity online, I want to record on my DVR the series Longmire.  The series appears on A&E, which is channel 039 for low def and 199 for HD..  I searched for the series by name, and when it came up, I clicked on "Record Series".  But the only option I had was for the low-def channel 039.  How do I record the series off of the HD channel 199?  (I can record the episode for 199, but not the series.)

Silver Problem Solver

Re: Recording Series in HD

if you go to your box with the remote can you do it that way?

Official Employee

Re: Recording Series in HD


MacWilder wrote:

Using Xfinity online, I want to record on my DVR the series Longmire.  The series appears on A&E, which is channel 039 for low def and 199 for HD..  I searched for the series by name, and when it came up, I clicked on "Record Series".  But the only option I had was for the low-def channel 039.  How do I record the series off of the HD channel 199?  (I can record the episode for 199, but not the series.)


After you click "Record Series", a pop up will appear. When this pop-up appears, click the "Show Settings" link. Now a dropdown of recording settings will appear and the first one asks you if you want HD or SD. Select HD.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 939 views
  • 0 kudos
  • 3 in conversation