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Record Option Gone

Regular Visitor

Record Option Gone

I have installed the Xfinity App on my iPhone.  No option to record and the app says my DVR is 100% full.  It's only 3% full.  The app also says I have no scheduled recordings, but I do.

 

I've read all the messages about this problem and I've tried all of the suggestions.

 

Any help would be appreciated.

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