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Recently developed error - (Error 525|6003)

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Recently developed error - (Error 525|6003)

Dear Comcast Support,

 

Quite recently I started receiving the following error message when trying to view HBO movies:

 

We notice you do not have DRM support enabled for Microsoft Silverlight (Error 525|6003)

 

I am able to view Hulu movies without problem and I have DRM support enabled of MS Silverlight.  Is there a fix for this problem that has recently developed?

 

With thanks,

CU

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Official Employee

Re: Recently developed error - (Error 525|6003)


comcasuser wrote:

Dear Comcast Support,

 

Quite recently I started receiving the following error message when trying to view HBO movies:

 

We notice you do not have DRM support enabled for Microsoft Silverlight (Error 525|6003)

 

I am able to view Hulu movies without problem and I have DRM support enabled of MS Silverlight.  Is there a fix for this problem that has recently developed?

 

With thanks,

CU


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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