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Received Error 634

Regular Visitor

Received Error 634

This video cannot be played.

We have detected a problem with your Microsoft Silverlight installation  (Error 634). To fix this problem please uninstall and reinstall Microsoft Silverlight.

Gold Problem Solver

Re: Received Error 634

ComcastJoe will be able to help you better if you post the web address of one of the videos. Also, copy and paste the information from http://xfinitytv.comcast.net/computer

Regular Visitor

Re: Received Error 634

This is the web address from which I tried to connect to stream live tv from CNN but then got the Error 634 message.

http://xfinitytv.comcast.net/live/network/cnn

 

I use Windows 8.  And I tried loading the from the Desktop view as was suggested but it still didn't work.  I also re-installed MS Silverlight.  Although it installed successfully, I still get the 634 error message.

Regular Visitor

Re: Received Error 634

Any solution of the error 634 message?  I emailed you the web site address where the error message occurred.

New Poster

Re: Received Error 634

For a year I tried repeatedly uninstalling and reinstalling Silverlight manually.  Finally, after being pointed to the Netflix site for a similar problem, I used Microsoft's automatic "Fixit" tool, and it worked!

 

http://support.microsoft.com/kb/2608523

 

Click on the Fixit icon and watch it uninstall/reinstall Silverlight.  Don't know what it does differently than a manual uninstall/reinstall, but it works!  WooHoo!

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