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Re: xfinitytv.com and xfinityTV app

Frequent Visitor

Re: xfinitytv.com and xfinityTV app

At least the app works for you.  It does not even see that I am a tv subsriber as I sit here watching Comcast tv

Official Employee

Re: xfinitytv.com and xfinityTV app

avromlitin,

 

Please send the following information in a private message to me so I can further assist you.

 

I ask you to PM me because we don't want you to release your personal information in a public forum.

 

Your comcast.net e-mail address or Comcast ID user name:

Account Number:

Zip code:

Make and model of your set-top boxes:

Device you are using:

 

Please also include a link to this post so we can accurately track your issue.

 

Also, make sure that you are using the most up to date version of the app.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

 


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