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Re: "We're still updating your account" error message

New Poster

Re: "We're still updating your account" error message

I have the same issue.  Also had a tech via chat reset, and I did multiple soft and hard reboots of the main X1, still don't get many channels with the same message.

 

Official Employee

Re: "We're still updating your account" error message

Hello TekKing. I can help with getting this message cleared from your new channels. Please send me a private message and include your full name, service address, and account number so I can access your account. 


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