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Re: Xfinity TV App - No Eligible Boxes found

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Re: Xfinity TV App - No Eligible Boxes found

Was this issue ever solved.  As of today 8/21/12 I have both ipad and iphone that cannot find a new Cisco RNG150N cable box from Comcast that was installed yesterday.  It's impossible to locate a tech via phone that understands and can fix this simple issue of the xfnity tv ap not working.  Help Joe, Please.

Official Employee

Re: Xfinity TV App - No Eligible Boxes found


snsliz wrote:

Was this issue ever solved.  As of today 8/21/12 I have both ipad and iphone that cannot find a new Cisco RNG150N cable box from Comcast that was installed yesterday.  It's impossible to locate a tech via phone that understands and can fix this simple issue of the xfnity tv ap not working.  Help Joe, Please.


I am sorry but DVR Manager is currently not available in your area.

 

Our team is working hard trying to make more and more markets compatible. 

 

Follow this blog for updates and more information:

 

http://blog.comcast.com/2010/05/new-guide-for-scientific-atlanta-cable-boxes.html

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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