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Re: XFINITY Home Launches New Touchscreen Controller User Interface

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Re: XFINITY Home Launches New Touchscreen Controller User Interface

New touchscreen controller user interface?  That's awesome.  How about you return my DVR service that has been out for over a month!  An outage that you are fully aware of according to the message on my tv.  Photo attached for your reference.

IMG-5685.JPG

Official Employee

Re: XFINITY Home Launches New Touchscreen Controller User Interface

Hi mattrussell1231,

 

I can help look into your DVR issues. Can you please send me a private message verifying the first and last name of the account holder, phone number, and the street address or the full account number associated with your services?

 

To send a private message click on my name "ComcastChe", then click private message me.


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