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Re: X1 DVR Recordings Now Showing in TV App

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Re: X1 DVR Recordings Now Showing in TV App

Hello! I'm having an issue where I can watch and record perfectly on my DVR and the shows appear on my DVR, but no shows recorded on local stations (nbc, cbs or abc) show up on my app or web! It used to work perfectly and loved being able to watch recorded late night shows or Today show from my computer or download for offline viewing when I was going out traveling and wanted to catch-up on my shows. All local stations are removed from my channel guide view on the app and web! Shows all channels except local ones! Called Comcast... Transferred a bunch of times...finally realized they have an App tech support which was clueless on what was causing my issue. Said a tech would get back to me within 48 hours. Nobody has reached back out and very frustrated. My neighbor who also has Comcast has no issues with his app and can see all local stations. Please help! Very frustrated. Thank you!!!!
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