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Re: Why can't I change the channel from my iPhone?

New Poster

Re: Why can't I change the channel from my iPhone?

* recording IS working however I can't change the channel

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New Poster

Re: Why can't I change the channel from my iPhone?

Can't change the channel or record programs from my iPhone and iPad. I am signed into my account and I have selected my DVR box...help!

Silver Problem Solver

Re: Why can't I change the channel from my iPhone?

click the link below and then in the middle of the page click on manage cable boxes and devices.  Make sure the tv control radio button is selected.

 

http://xfinitytv.comcast.net/mytv/settings

Silver Problem Solver

Re: Why can't I change the channel from my iPhone?

that was fas first you can record now you cant?

 

Make sure when you click that link you see your cable boxes there.   Also what cable box do you have??  when you downloaded the app did it find your boxes and did you send a test signal to the tv to see if it was working?

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