Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,044

members

1,292

online

36,162

topics

Top

Re: We're sorry, this video is no longer available.

New Poster

Re: We're sorry, this video is no longer available.

This is happening to me on November 19th and it has happened 3 times before  and I say it's time to call and ask for reimbursement and to move on to another service. Very clearly there is no response from Comcast on this page- they could seemingly care less!! I almost changed service a week ago because my internet is constantly going down as well. Philo

 

I swear I have no affilliation with another service. As a matter of fact I would say that it might be better just to boycott them all. They say America is a place where there will never be any semblance of a revolution (change) because we won't as a nation give up our weekends. It would be really sad if we can't see the power of change because we can't give up TV and internet for a couple of years!!

 

 

 

 

Tags (1)
New Poster

Re: We're sorry, this video is no longer available.

Accept it for now or move on. This type of problem is very typical, and it's been slowly getting worse. The server(s) uplink and their local data storage bus width is obviously not being scaled appropriately to match subscriber demand for this service. Eventually though, it will reach a point at which they will have to throw some money at it or abandon the idea all together.

Official Employee

Re: We're sorry, this video is no longer available.

Hi all,

 

What specific videos are giving you this error message?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 678 views
  • 0 kudos
  • 3 in conversation