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Re: Videos won't play

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Re: Videos won't play

Videos haven't been working on my Mac laptop for a month now.  It worked fine for months before. Please help!

 

Thanks

 

My Zip Code:84124

My Cable Provider:Comcast

My myDVR Manager Status:Unknown

My Set Top Box Names:Unknown

My Queue setup:False

Facebook Queue Syncing:False

Facebook Connect:False

My public IP address:50.77.45.134

My operating system:Mac OS X 10.5.8

My web browser:Safari 5 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, Like Gecko) Version/5.0.6 Safari/533.22.3

My system type: Laptop

My Move player version:071706000001

My Silverlight version:5.0.61118.0

My flash version:10.3 R183

Javascript:Enabled

Cookies:Enabled

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Official Employee

Re: Videos won't play


skmarron wrote:

Videos haven't been working on my Mac laptop for a month now.  It worked fine for months before. Please help!

 

Thanks

 

My Zip Code:84124

My Cable Provider:Comcast

My myDVR Manager Status:Unknown

My Set Top Box Names:Unknown

My Queue setup:False

Facebook Queue Syncing:False

Facebook Connect:False

My public IP address:50.77.45.134

My operating system:Mac OS X 10.5.8

My web browser:Safari 5 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, Like Gecko) Version/5.0.6 Safari/533.22.3

My system type: Laptop

My Move player version:071706000001

My Silverlight version:5.0.61118.0

My flash version:10.3 R183

Javascript:Enabled

Cookies:Enabled


What videos are you trying to watch? I would like to test them out.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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We ask that you post publicly so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

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