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Re: Rebooting Nightly???

Most Valued Poster

Re: Rebooting Nightly???

 X1 reboots nightly and I have mine set for the middle of the night. Sometimes it boots unexpectedly during the daytime but yesterday it rebooted 3 times and the last one was just after Lester Holt started the NBC evening news at 7PM EDT. Just wondered if anyone knows why so often in one day?

Official Employee

Re: Rebooting Nightly???

 

TerriB, the X1 box restarts every night to perform system updates. If it's rebooting more than that, there may be a larger issue. Are you seeing an error message or codes when this happens? 

 

KenF


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Most Valued Poster

Re: Rebooting Nightly???


ComcastKenF wrote:

 

TerriB, the X1 box restarts every night to perform system updates. If it's rebooting more than that, there may be a larger issue. Are you seeing an error message or codes when this happens? 

 

KenF


I expect it to restart every night but not 3 times during the day. No error message or code. It has not done it again and if it becomes a bad habit then we need to explore what might be causing it. Thanks for your reply Ken.

Official Employee

Re: Rebooting Nightly???

Anytime, TerriB. You know how to reach me if you need me. 

 


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