Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,357

members

1,331

online

28,765

topics

Top

Re: Ordering 4K XG4 box

ANSWERED
Regular Visitor

Re: Ordering 4K XG4 box

What you mean by helping me 

Accepted Solution

Re: Ordering 4K XG4 box

 

Coolguy323snow, I'd like to clear any confusion.

 

Ultra High Definition (UHD), also known as 4K viewing, is currently available to XFINITY TV customers with the Ultra High Definition (HD) Sampler app or to XFINITY X1 customers who subscribe to the Netflix Premium plan and have an XG1v4 TV box, with a compatible 4K TV (HDMI port must be HDCP 2.2 compliant).

 

If you're interested in getting an X1 box that is 4K capable on Netflix, let me know. 

View answer in context
Official Employee

Re: Ordering 4K XG4 box

 

Coolguy323snow, I'd like to clear any confusion.

 

Ultra High Definition (UHD), also known as 4K viewing, is currently available to XFINITY TV customers with the Ultra High Definition (HD) Sampler app or to XFINITY X1 customers who subscribe to the Netflix Premium plan and have an XG1v4 TV box, with a compatible 4K TV (HDMI port must be HDCP 2.2 compliant).

 

If you're interested in getting an X1 box that is 4K capable on Netflix, let me know. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee
Moved:

Re: Ordering 4K XG4 box

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 1293 views
  • 0 kudos
  • 2 in conversation