Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,729

members

1,087

online

30,004

topics

Top

Re: How do you watch anything on an infinity tv app on iPad?

New Poster

Re: How do you watch anything on an infinity tv app on iPad?

I would like to watch a free on Demand program on my iPad. When I press the play button the screen says I have to download the Xfinity TV app. Well that is the app I am using in the first place. Ant suggestions ?
Tags (1)
Silver Problem Solver

Re: How do you watch anything on an infinity tv app on iPad?

try restarting the ipad.  If that does not work try clearing your cookies and cache.  if that does not work, delete the app and reinstall it.  YOu can also hard reset the pad see if that does anything.

Official Employee

Re: How do you watch anything on an infinity TV app on iPad?


Bellmen wrote:
I would like to watch a free on Demand program on my iPad. When I press the play button the screen says I have to download the Xfinity TV app. Well that is the app I am using in the first place. Ant suggestions ?

You have the app installed but are you trying to watch videos through the app under Play Now or through the Safari browser on your phone?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 1045 views
  • 0 kudos
  • 3 in conversation