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Re: HBO / Game of Thrones not working

Regular Contributor

Re: HBO / Game of Thrones not working

The last time I tried watching that's apparently where it was getting stuck, I just tried again and it still appears to be hanging waiting for some reply from here:

 

http://analytics.xcal.tv/player

POST /player HTTP/1.1
Host: analytics.xcal.tv
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
Referer: http://xfinitytv.comcast.net/swf/rev/1399578747/x2player.swf
Content-type: application/json
Content-length: 408

{"XDT":"WS_CIMKit:1.0","EVT":{"NAME":"xuaHeartBeat","ASSET":{"TYPE":"AAEID","IDS":{"XAI":null,"SID":null,"RID":null,"TID":"Bx3j7pMClQCA","NAME":null,"XLI":null,"XPI":null,"AID":null,"LID":null,"STRID":null,"XSI":null,"MID":"247917635716","URL":null,"PID":null}},"ETS":1400525933797,"VALUE":{"MEM":214724608,"VAL":"NaN","SCPU":null,"XBR":null,"XFS":0,"NET":null,"PCPU":null}},"APV":"1.2-p1","XDI":"ccd00873"}
HTTP/1.1 200 OK
Connection: close
Server: Jetty(6.1.26)

 

The status is stuck on "Waiting for analytics.xcal.tv" and the video never plays, if I hover the mouse over the video player it says "Buffering....." and never gets past that. I don't see that gateway timeout message but I would say the same as before that Comcast or the player is requesting some information from analytics.xcal.tv and the site never responds and that's what is causing the problem. Also it's not just this weeks episode, I tried last weeks episode which I succsessfully watched on 05/12 and it won't play either.

 

If I leave the monitor on I continue to get the same two or three messages over and over, I'll post them below but if you can forward this information to the engineering guys I would hope that it would enable them to better pinpoint where the problem is.

 

Also I'd like to mention that in the past when I've had problems like this I've been able to go to HBOGo and watch from there but I'm sorry to report that I'm having a similar problem there where analytics.xcal.tv is mentioned and never seems to respond.

 

Thanks,

 

- Norm

 

----------------------------------------------------------
http://analytics.xcal.tv/player

POST /player HTTP/1.1
Host: analytics.xcal.tv
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
Referer: http://xfinitytv.comcast.net/swf/rev/1399578747/x2player.swf
Content-type: application/json
Content-length: 408

{"XDT":"WS_CIMKit:1.0","EVT":{"NAME":"xuaHeartBeat","ASSET":{"TYPE":"AAEID","IDS":{"XAI":null,"SID":null,"RID":null,"TID":"GDpccnT63OqX","NAME":null,"XLI":null,"XPI":null,"AID":null,"LID":null,"STRID":null,"XSI":null,"MID":"229688899981","URL":null,"PID":null}},"ETS":1400527304631,"VALUE":{"MEM":212766720,"VAL":"NaN","SCPU":null,"XBR":null,"XFS":0,"NET":null,"PCPU":null}},"APV":"1.2-p1","XDI":"ccd00873"}
HTTP/1.1 200 OK
Connection: close
Server: Jetty(6.1.26)
----------------------------------------------------------
http://analytics.xcal.tv/player

POST /player HTTP/1.1
Host: analytics.xcal.tv
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
Referer: http://xfinitytv.comcast.net/swf/rev/1399578747/x2player.swf
Content-type: application/json
Content-length: 408

{"XDT":"WS_CIMKit:1.0","EVT":{"NAME":"xuaHeartBeat","ASSET":{"TYPE":"AAEID","IDS":{"XAI":null,"SID":null,"RID":null,"TID":"GDpccnT63OqX","NAME":null,"XLI":null,"XPI":null,"AID":null,"LID":null,"STRID":null,"XSI":null,"MID":"229688899981","URL":null,"PID":null}},"ETS":1400527364662,"VALUE":{"MEM":213082112,"VAL":"NaN","SCPU":null,"XBR":null,"XFS":0,"NET":null,"PCPU":null}},"APV":"1.2-p1","XDI":"ccd00873"}
HTTP/1.1 200 OK
Connection: close
Server: Jetty(6.1.26)
----------------------------------------------------------
http://livepassdl.conviva.com/lpconfig/cfg/c3%2EcustomerName=c3%2EHBO&c3%2Eplatform=FL&c3%2Edver=2%2...

GET /lpconfig/cfg/c3%2EcustomerName=c3%2EHBO&c3%2Eplatform=FL&c3%2Edver=2%2E82%2E0%2E19066?random=1067172761&uuid=1275232263.3487236543.3378046733.1642058788 HTTP/1.1
Host: livepassdl.conviva.com
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Referer: http://www.hbogo.com/hbogo.swf
Connection: keep-alive

HTTP/1.1 200 OK
Date: Mon, 19 May 2014 19:23:31 GMT
Expires: Tue, 20 May 2014 19:17:09 GMT
Cache-Control: max-age=86400
Content-Type: text/xml
Server: lighttpd/1.4.31
Status: 200
Content-Length: 2924
----------------------------------------------------------
https://secure.xfinitytv.comcast.net/xtv/secure-authkey/video/continue?daToken=dzhJ5KwY+oz+JkQZvoY7s...

GET /xtv/secure-authkey/video/continue?daToken=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&sId=HhpbvDioTJ5e6bN4xlTMIQCC8KAywGCQ&responseType=jsonp&rand=1400527424401&ssid=ccd00873&vsid=c45893c3-1400526343496&jsMethod=jQuery11100500507729934245_1400526343379&_=1400526343390 HTTP/1.1
Host: secure.xfinitytv.comcast.net
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: */*
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Referer: http://xfinitytv.comcast.net/watch/Game-of-Thrones/8664416244536328112/229688899981/Game-of-Thrones-...
Cookie: OAX=RY1tuEqv+BUAAren; s_vi=[CS]v1|2557FC0B0514878D-6000014C20009CC4[CE]; __qca=P0-1654942909-1270961606413; s_lastVisit=4%2F2014; s_vistedLastMonth=3%2F2014; NXCLICK2=011QLvwZNX_yahoo.comcast.net/com-mail/2022363872/11305525153147817!y!32!1wZuC!l3B3NX_yahoo.comcast.net/com-mail/2022363872/11305527553187517!y!32!1wVfO!kvBzNX_yahoo.comcast.net/com-mail/2022363872/11305528153197113!y!32!1wV4L!ktw2NX_yahoo.comcast.net/com-mail/2022363872/11305529353211184!y!32!1w8dQ!kFm4NX_yahoo.comcast.net/com-mail/2022363872/11305529953188442!y!32!1wRUM!kn4INX_yahoo.comcast.net/com-mail/2022363872/11305530553206019!y!32!1wZto!l3AYNX_yahoo.comcast.net/com-mail/2022363872/11305531753253366!y!32!1wZu3!l3AtNX_yahoo.comcast.net/com-mail/2022363872/11305533554078325!y!32!1wXI2!kypMNX_yahoo.comcast.net/com-mail/2022363872/11305535353295675!y!32!1wV4L!ktw2NX_yahoo.comcast.net/com-mail/2022363872/11305536553333233!y!32!1wVfO!kvBz; prefs=z=undefined&a_g="4354cf501c1df6b38f07-e99510a5585799093ee2ff6b705f2cb635e48583"&adt_zip="07028"&pm=undefined&adt_optout_flag=false&amcid="SEG_WIFI,14000160,14000161,14000162,14000163,14000164,14000165"&amts=1400505852240&a_oit=1400505852240; userZip=07044; p=222212222; fsr.r=%7B%22d%22%3A90%2C%22i%22%3A%22d036702-53498820-24d9-43c9-71d2e%22%2C%22e%22%3A1400588549018%7D; ss_cookie=0_v5u-wENhea1fWvu8sOna21PGIlGI8-FdnwfyRtxF9l5x30iqcGEaU3zaGkilIueX; L=en; s_cc=true; s_sq=%5B%5BB%5D%5D; SSLB=0; s_campaign=odol_signin; MYPORTAL=em=sapmath&gt=Susan&guid=101757261930112009Comcast.USR0JR&auto=1&ipr=0&cdvs=1&wid=07028&zip=07028&tid=4354cf501c1df6b38f07-e99510a5585799093ee2ff6b705f2cb635e48583; s_ticket=TFNUAQECAIA862vlEfCwaHLThxK89X27JaENIDavbtDEJjwAmpwekKGxBHPA7ntKvRJGpYUoStWQ6_X6t-3-TXOWDi_VNCmuH6iHW8V131njHDKUsmiCEhytCEybN8cBF1rQ_k_v9lQ4xTCYLp0P2ScMmbTru3EeeDabZD8_6kDriSA7odN3lhAkeEXfCzs1ANhn3gNcMwIYAAABkGfg207VFA0I5KiyhzDxDxcVekqYqom9qbaAwxgEW2LrF84mb2uGmdNpvuNSEqAjPJeq1rX2WNaOev-WrE1gRFZTaLVsJd3aK1V9ZJzWwq0qTMx20RdHsUtRykJWl39fY5t7ozVP6Tu1l0mJtqurPExlttSYoia8ghknZNHS1bhYEyx8URi_lXrzUmJzDiBdQHzP4adg86mz29cmFpkMa-x0NjE85bbd_2ilQsrHtiuYFFDZ7qusEEmq1ZfyTs_gYud62oud9MAB1jj1aJcdNp-5Y1f8HzlmTNO2yt2knrSbOBvDmXFepkZlfaYTAG9b1WqTFoyv6tH_-FQ_vrkuZ1gcRvnjsWBP3oW40mFKipI8l0yVYBfvXgASHt4BacCe0OmKQZhpuFSYCBB6f2XV4VyQAFywf0qt6wa5tJrXOPO0vJ8Erg0xTXzZ_IhVW_4-0vwxsuDKvHFhzw4hu00ssclnYS53Dh-OJwgfdNbKaxwb7LP3zv9D3r0N7oCgnQsK8pFP74xDSECKWq2jiL0V4IY*; tls_s_ticket=TFNUAQECAIA5lTpDTms6_bZ98a4C2RPpgmqKJLymU6jJ-TUp-eDP07OPjlYXCFym_t3VHD0inndJTaKznUsZ1mfcBrP_fHjQuga26tFkbHz9oYaCr5xsVB-I1CHRz7Oymnnpn0AaDT52ffOtCMUwl-qy2Pfp0OJLpfMHgS2ZP18OqC_kEVcLkhDWiLR2YOda4gyd9hR-0Kt5AAABkB87P10dBOq0ZYtc07XPX4ZRnD5BFsM5Fx0OHZAXDxIIuPYTj1cSBlhIlmWLvsjF-hwYuurGt9Hy_TB1L5kIV1uGKYW8kYFVyFtiNqRTMyjMcXBFboP97Ku1PJi2f5HrUNBAiT-S64p9qUjiRmBegJ39crXNuFwuwVfyXANN-uQIo8bV32O3Qixa1Uj0AWoUnuN_wsjoK3seUvyUYRMyAHThB_IA21YwqsdIRfjNFBzqaMe80lyZwiVibhnBpzdBSriEY9dVif1xjykpL2UB3USswKROK7Y2OBeI7oO2kLNPHos1dd5iJ7yRfOHPTmcTk1w5tXHgys8nkVnG2KbrPo36qnf6r9pej4-BMTDALZlzRC8ahUPD4bBxUwCDnbOJANF0n3M0AQsSuSTy33qVQ0ViQ9kS6vyUdYXL27Iar4oLXfa8qQ9Ai42GBnsmakY1jHjHtn1ZkB_gQvp1mA7_jFRsMPmXlYZGni43f_ZXv_KUuth6XnFw0u5VixymMeeUBUQh5dZhNacGcj_YrxDq3O0*; usp_v=1400505527317; uis_v=1400505527849; RMFD=011WmNXzO10200Up; fsr.s={"cp":{"Home_B":"prime"},"v":-1,"rid":"d036702-53498820-24d9-43c9-71d2e","to":5,"c":"http://xfinitytv.comcast.net/watch/Game-of-Thrones/8664416244536328112/full-episodes#episode=7908665... r_ck=1400505850004,0; fav_v=1400505854686; vh_v=1400509838870; ev1=game%20of%20thrones%20(2011%E2%80%93); s_dfa=comcastctvprod; __vrf=14005258327965secDrtaqzzl5jhj7lWDS47mfWYFXEVK
Connection: keep-alive

HTTP/1.1 200 OK
Date: Mon, 19 May 2014 19:23:42 GMT
Server: Apache-Coyote/1.1
FINGER-PRINT: APP033XFINITY_CIME-42512-HTTPTHR8080THRPROCESSOR59-FC-1400527422479
AMS-FINGER-PRINT: AMSX07ZPXC2.CIMOPS.NET-1-MAIN-FC-1399489484641
Cache-Control: private, max-age=1
Content-Type: text/plain;charset=ISO-8859-1
Set-Cookie: ss_cookie=0_v5u-wENhea1fWvu8sOna21PGIlGI8-FdnwfyRtxF9l5x30iqcGEaU3zaGkilIueX; Domain=.comcast.net; Expires=Mon, 19-May-2014 20:23:42 GMT; Path=/
Vary: Accept-Encoding
Content-Encoding: gzip
Content-Length: 94
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
----------------------------------------------------------
http://analytics.xcal.tv/player

POST /player HTTP/1.1
Host: analytics.xcal.tv
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
Referer: http://xfinitytv.comcast.net/swf/rev/1399578747/x2player.swf
Content-type: application/json
Content-length: 408

{"XDT":"WS_CIMKit:1.0","EVT":{"NAME":"xuaHeartBeat","ASSET":{"TYPE":"AAEID","IDS":{"XAI":null,"SID":null,"RID":null,"TID":"GDpccnT63OqX","NAME":null,"XLI":null,"XPI":null,"AID":null,"LID":null,"STRID":null,"XSI":null,"MID":"229688899981","URL":null,"PID":null}},"ETS":1400527424677,"VALUE":{"MEM":213516288,"VAL":"NaN","SCPU":null,"XBR":null,"XFS":0,"NET":null,"PCPU":null}},"APV":"1.2-p1","XDI":"ccd00873"}
HTTP/1.1 200 OK
Connection: close
Server: Jetty(6.1.26)
----------------------------------------------------------
http://analytics.xcal.tv/player

POST /player HTTP/1.1
Host: analytics.xcal.tv
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
Referer: http://xfinitytv.comcast.net/swf/rev/1399578747/x2player.swf
Content-type: application/json
Content-length: 408

{"XDT":"WS_CIMKit:1.0","EVT":{"NAME":"xuaHeartBeat","ASSET":{"TYPE":"AAEID","IDS":{"XAI":null,"SID":null,"RID":null,"TID":"GDpccnT63OqX","NAME":null,"XLI":null,"XPI":null,"AID":null,"LID":null,"STRID":null,"XSI":null,"MID":"229688899981","URL":null,"PID":null}},"ETS":1400527484679,"VALUE":{"MEM":213827584,"VAL":"NaN","SCPU":null,"XBR":null,"XFS":0,"NET":null,"PCPU":null}},"APV":"1.2-p1","XDI":"ccd00873"}
HTTP/1.1 200 OK
Connection: close
Server: Jetty(6.1.26)
----------------------------------------------------------
https://secure.xfinitytv.comcast.net/xtv/secure-authkey/video/continue?daToken=dzhJ5KwY+oz+JkQZvoY7s...

GET /xtv/secure-authkey/video/continue?daToken=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&sId=HhpbvDioTJ5e6bN4xlTMIQCC8KAywGCQ&responseType=jsonp&rand=1400527544430&ssid=ccd00873&vsid=c45893c3-1400526343496&jsMethod=jQuery11100500507729934245_1400526343379&_=1400526343391 HTTP/1.1
Host: secure.xfinitytv.comcast.net
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Accept: */*
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Referer: http://xfinitytv.comcast.net/watch/Game-of-Thrones/8664416244536328112/229688899981/Game-of-Thrones-...
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